Terms, Privacy & Disclaimer
Please read these terms carefully before using our platform or services. By accessing our website you agree to be bound by these terms.
Indus Experts is NOT a Law Firm
INDUSEXPERTS TECHNOLOGIES LIMITED is not a law firm. We work with a network of independent legal, tax, and compliance professionals. All services are provided by respective licensed practitioners in accordance with applicable laws and regulations.
Nature of Services
Indus Experts operates as a professional services platform. We:
- Provide subscription-based compliance and business support
- Facilitate access to independent professionals (CAs, CSs, Lawyers, Consultants)
- Offer coordination, execution support, and process management
No Professional Relationship
- Use of our platform does not create a lawyer-client, CA-client, or fiduciary relationship with Indus Experts
- Services are delivered by independent professionals
- Any such relationship exists directly between the client and the professional
Network Professionals
- Professionals listed or engaged are independent and not employees or partners of Indus Experts
- We do not guarantee advice, outcomes, or actions of professionals
- Users should exercise independent judgment before engagement
Legal Shield Disclaimer
- Legal Shield provides limited support as per plan terms
- It is not insurance or indemnity coverage
- Final responsibility lies with the client and appointed professional
- Litigation coverage is subject to plan limits and eligibility conditions
Limitation of Liability
To the extent permitted by law:
- Indus Experts shall not be liable for any direct or indirect damages, including business loss or legal outcomes
- Liability, if any, is limited to the fees paid to us
- All services are provided on a best-effort basis
Introduction
By accessing our website, platform, or subscribing to our services, you agree to these Terms of Use, Privacy Policy, and Disclaimer. If you do not agree, please do not use our services.
Subscription Model
Our plans provide access, coordination, and structured support — not guaranteed outcomes.
- Subscriptions do not guarantee outcomes (approvals, funding, litigation results)
- Additional government or third-party fees may apply beyond subscription
- Certain services (litigation, complex advisory) may fall outside standard scope
- Plan benefits are subject to fair use and plan-specific terms
User Responsibilities
By using our platform, you agree to:
- Provide accurate and complete information at all times
- Comply with all applicable laws and regulations
- Avoid misuse, unauthorized access, or unlawful activities
- Not share account credentials or platform access with unauthorised parties
Intellectual Property
All website content, branding, platform design, materials, and documentation are the exclusive intellectual property of Indus Experts Technologies Limited and are protected under applicable law.
Third-Party Services
Indus Experts is not responsible for:
- Government portal delays or system downtime
- Actions, advice, or omissions of third-party professionals
- External service providers including payment gateways
- Outcomes dependent on third-party regulatory decisions
Termination of Services
We may suspend or terminate services in case of:
- Misuse of the platform or services
- Non-compliance with terms or applicable laws
- Legal, regulatory, or operational risks
- Non-payment or chargeback disputes
Governing Law & Jurisdiction
⚖️ Governing Law
These terms are governed by the laws of India.
📍 Jurisdiction
All disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.
🔄 Updates
We may update these terms at any time. Continued use of the platform implies acceptance of updated terms.
📧 Contact
info@indusexperts.com
www.indusexperts.com
Information We Collect
👤 Personal Details
Name, email address, phone number, and company details provided during registration or enquiry.
📊 Financial / Compliance Data
GST numbers, PAN details, and other regulatory identifiers required for service delivery.
💻 Technical Data
IP address, device information, browser type, and platform usage data collected automatically.
📁 Service Data
Documents, case details, and communications shared during the course of service delivery.
How We Use Your Information
- Service delivery and professional coordination
- Connecting you with relevant independent professionals
- Processing subscriptions and payments
- Compliance with legal and regulatory obligations
- Improving platform user experience and features
- Sending important service updates and communications
Data Protection
We implement reasonable security safeguards to protect your personal data including encryption, access controls, and secure storage.
Your Rights
You may request the following (subject to legal obligations):
👁️ Access
Request a copy of personal data we hold about you.
✏️ Correction
Request correction of inaccurate or incomplete data.
🗑️ Deletion
Request deletion of your data where legally permissible.
📧 Contact
Email us at info@indusexperts.com for any data requests.
Cookies Policy
We may use cookies and similar tracking technologies to enhance your user experience and analyze platform usage patterns.
- Essential cookies: Required for platform functionality
- Analytics cookies: Help us understand how users interact with our platform
- Preference cookies: Remember your settings and choices
No Refund Policy
All payments are non-refundable:
- Subscription fees, service charges, and advance payments will not be refunded
- Applies to partial usage, non-usage, or early termination of services
- Applies whether or not services have been fully utilised
- No refunds for dissatisfaction with outcomes (which are never guaranteed)
Service Basis
All payments to Indus Experts are for:
🧠 Access & Expertise
Access to our professional network, platform tools, and domain expertise.
⏱️ Time Allocation
Time and resources allocated by our team and professionals to your account.
🔄 Coordination
Process management, follow-ups, and coordination on your behalf.
📋 Support Structure
The subscription support system made available to you under your plan.
Exceptions
Any exception to the no-refund policy is at the sole discretion of Indus Experts Technologies Limited, with no obligation to provide any refund under any circumstance.
Chargebacks & Payment Disputes
Initiating an unauthorized payment dispute or chargeback against Indus Experts may result in:
- Immediate suspension of all services and platform access
- Legal action to recover amounts, costs, and damages
- Reporting to relevant payment and regulatory authorities
- Permanent account termination
Disclaimer — Not a Law Firm
INDUSEXPERTS TECHNOLOGIES LIMITED is not a law firm. We work with a network of independent legal, tax, and compliance professionals. All services are provided by respective licensed practitioners in accordance with applicable laws and regulations.
Introduction
By accessing our website, platform, or subscribing to our services, you agree to these Terms of Use, Privacy Policy, and Disclaimer. If you do not agree, please do not use our services.
Nature of Services
Indus Experts operates as a professional services platform and business support ecosystem. We provide subscription-based compliance and business support, facilitate access to independent professionals (CAs, CSs, Lawyers, Consultants), and offer coordination, execution support, and process management.
No Professional Relationship
- Use of our platform does not create a lawyer-client, CA-client, or fiduciary relationship with Indus Experts
- Services are delivered by independent professionals
- Any such relationship exists directly between the client and the professional
Network Professionals
- Professionals listed or engaged are independent and not employees or partners of Indus Experts
- We do not guarantee advice, outcomes, or actions
- Users should exercise independent judgment before engagement
Subscription Model
- Our plans provide access, coordination, and structured support
- Subscriptions do not guarantee outcomes (approvals, funding, litigation results)
- Additional government or third-party fees may apply
- Certain services may fall outside standard scope
Legal Shield Disclaimer
- Legal Shield provides limited support as per plan terms
- It is not insurance or indemnity coverage
- Final responsibility lies with the client and appointed professional
No Guarantees
All services are provided on a best-effort basis. We do not guarantee accuracy or completeness of advice, regulatory approvals or business outcomes, or uninterrupted service availability.
Limitation of Liability
To the extent permitted by law, Indus Experts shall not be liable for any direct or indirect damages, including business loss or legal outcomes. Liability, if any, is limited to the fees paid to us.
User Responsibilities
- Provide accurate and complete information
- Comply with applicable laws
- Avoid misuse or unlawful activities
Privacy Policy
We collect personal details, financial/compliance data, and technical data to provide our services. We use this information for service delivery, professional coordination, subscription processing, and legal compliance. We do not sell personal data. Data may be shared with professionals for delivery purposes, authorities if legally required, and trusted third-party vendors.
Cookies
We may use cookies to enhance user experience and analyze usage. You can disable cookies via browser settings.
Third-Party Services
We are not responsible for government portal delays, actions of third-party professionals, or external service providers.
Refund & Cancellation Policy
Intellectual Property
All website content, branding, and materials are protected and cannot be used without permission.
Termination
We may suspend or terminate services in case of misuse, non-compliance, or legal or operational risks.
Governing Law
These terms are governed by the laws of India. Jurisdiction: New Delhi.
Updates
We may update these terms at any time. Continued use implies acceptance.
Contact
📧 info@indusexperts.com | 🌐 www.indusexperts.com
Indus Experts Technologies Limited is a professional services platform and not a law firm. All services are delivered through independent licensed professionals. All payments are non-refundable. Use of this platform does not create a lawyer-client or fiduciary relationship with Indus Experts.